• Wants to stop taking clients to focus on processes
• Needs to know what issue to focus on first
• Doesn't know what position to hire
• How to not be involved in all of the training (building an internal program)
• How to get someone that doesn't want to own their own business
• How to have conversations with new hires that because they are a growing company, they may do more than just the books and how to be transparent about that
• How to identify what issues to assess