• She's FT for Progressive so on the side
• She's going to college for her CPA
• Time is her restraint - has more clients to bring on but doesn't know if she has all the systems to bring them on and bringing the team
• Gets behind because of time (ME is missing two months behind)
  • Does QE to run reports for the smaller clients
• Services - bookkeeping, payroll, QBO set up, coaching on using QBO themselves (dance studios is her thing)
• Where to hire and what position
• Apprehension cause she's not FT and she wants to get all the things together and all the ducks are in a row
• Imposter syndrome - questioning whether she's doing it right
• She wants EL and she wants to
• Client #: 10 - hourly billing
  • Gross: $2000
  • Revenue: $300